Frequently asked questions
(FAQs)
Here you will quickly find answers to your questions:
A-Z
getting there
from 3 p.m. on the day of arrival,
(If you arrive after 8pm, please let us know in advance.
departure
by 10 a.m. at the latest
Ticketing
Booking via our website, telephone, email, messenger services or booking portals*
(* higher prices!)
pay
within 5 days
after receiving the booking confirmation:
20% of the total amount.
Remaining amount in cash upon arrival
save energy
You too can make your contribution to environmental and climate protection while on holiday:
Be sensitive with your energy consumption, reduce your consumption of electricity, water and heating. Thank you!
Business trip
Business travellers/
Two separate bedrooms are available for fitters
Shopping tips
in Kemnath findest Du viele Einkaufmöglichkeiten während des Aufenthalts
Basic equipment
The following small "initial equipment package" is available in our holiday apartment upon arrival:
3 dishwasher tabs, 1 dishcloth, 1 small dishwashing sponge and 3 rolls of toilet paper,
Salt, pepper, sugar, oil.
Please note that you must bring all other items of daily use with you.
E bike
Your e-bike can be charged with us for free!
You will find the socket in the carport next to our wallbox.
Garden
You or your children can use our garden.
Waiting n:
Tree house, swing, slide, sandpit, trampoline,
Children's vehicles and toys.
Fire pit & frame pool
according to the arrangement
Pets
no animals allowed
Children
For our younger guests, we are happy to provide a travel cot including mattress and a high chair free of charge, if required.
Minimum stay
3 nights
Minimum occupancy
2 adults
max. 4 people
(additional baby bed in the bedroom possible)
Upper Palatinate
Garbage
Please observe waste separation!
The garbage cans are in the carport,
Composter in the garden
parking spot
Free parking space directly in front of the apartment
Non-smoking apartment
Smoking is not allowed in the apartment!
There is an ashtray on the terrace.
Resignation / Cancellation
You can find our cancellation conditions here:
Wall box
For environmentally conscious travelers, we offer a wallbox for charging electric cars.
Zoigl
Zoigl is a bottom-fermented beer that is brewed in the traditional way. In an open brewing pan over a wood fire, the mash - a mixture of water and barley malt - is first boiled, then hopped and heated again as "wort". This brew is then placed in large containers in the cellar, where the yeast does its work. After around 10 days of fermentation, the Zoigl beer is filled into barrels, where it must mature for several more weeks. Cheers!
Zoigl dates
washing machine
There is a washing machine in the bathroom.
Free use for normal household use
WLAN / Wifi
WLAN / Wifi
for free